Two of the most important aspects of providing healthcare are the quality and safety. If either of those are missing at a facility, the care of the patient is compromised. Additionally, as patients become more educated and vocal, finding a facility that meets those demands is critical to its success.
Below is an article from modernhealthcare.com where Industry experts share personal stories explaining how the U.S. has a long way to go on quality and safety when it comes to the healthcare system. After reading the article, give us a call at SpendBridge so we can assist you with any of your procurement or accounts payable needs. Enjoy the article.
Source: modernhealthcare.com | Re-Post SpendBridge 4/19/2018
Many people have harrowing stories to tell about their encounters with the U.S. healthcare system, involving issues of quality, safety or cost. That’s particularly true for physicians and other healthcare insiders, who can spot problems that a layman might miss.
“Every health policy person, especially doctors, has a story or multiple stories to tell,” says Dr. Robert Berenson, a fellow at the Urban Institute and former member of the Medicare Payment Advisory Commission.
Dr. Tejal Gandhi, chief clinical and safety officer at the Institute for Healthcare Improvement, saw her father go through three hospital-acquired problems while hospitalized for a gastrointestinal bleed. “The main thing I thought about was, he has an internist-safety expert at his bedside 24/7,” she says. “What about patients who don’t have that?”
Modern Healthcare asked experts in the healthcare field to share personal stories of medical encounters. These 10 accounts of negative and positive experiences offer important lessons at a time when policymakers, businesses, and consumers increasingly are demanding better quality, lower costs and greater accountability. Their stories raise questions about the ability of patients without expertise to navigate the system effectively.